FAQ

Your clothing is one size. How will I know if it will fit me?
We do our best to represent common measurements i.e.: chest, sleeve, inseam, and garment lengths. Please email us if there is a particular measurement with which you are concerned. We are happy to provide it. In general, Fog Linen clothing fits up to a US size 8. However, depending on individual bodies and the different cuts of garments, this can vary slightly. It’s always safest to refer to the individual measurements of each garment and measure yourself.

Why is your clothing one size?
This is simply a design choice.

I’ve never used a linen bath towel. Will I like it?
We cannot predict if you are going to like linen as a bath towel. If you are accustomed to a thick cotton terry towel, this will be a completely new experience. If you are new to linen, our suggestion is that you purchase something small like a wash cloth or a hand towel. You’ll get the opportunity to give our linens a whirl without financially over-committing.

Can I order a custom size?
At this point we cannot provide single custom sized items. Depending on the particular item, larger bulk custom orders can be accommodated. These inquiries are handled on a case-by-case basis. Just email us with any inquiries. 

I bought an item on your site that was ‘on sale’. Can I return or exchange it?
No. Items purchased ‘on sale’ are final and cannot be returned or exchanged. 

What is your return policy?
Great question—and thank you for reading it before you make your purchase. It’s right here: www.shop-foglinen.com/pages/returns 

How do I care for my Fog Linen item?
Proper care of your linen purchase will not only extend the life of your item, but simply, allow you to enjoy it longer. Our items can be hand-washed or machine washed. If using a machine, please wash on temperatures no higher than 30 C / 86 F and wash with like colors. Line-dry is always the best option, but if you must use a dryer, only tumble on a low setting. Never wash or dry with high heat.

Do I need to iron my linen?
If you run a house like Downton Abbey, then yes. However, if you’re like the rest of us, a smoothing out straight from the line or dryer will render your linen socially acceptable. It’s really just a matter of what you are comfortable with. If using an iron, a medium to medium-high setting will have you smooth in a jiffy.

Do you have a brick and mortar location?
Yes, we share a small store-front with our sister company Pod where you can find the bulk of what you see on this website. We rotate our merchandise often, so if you happen to visit and do not see an item you’ve looked at here, just ask. We’ve got it safely tucked away. Our street address is: 35 Sacramento Street, Cambridge, Massachusetts 02138 USA